How prepared are you feeling for your next trip to a German supermarket? You'll want to be able to talk to employees in case you need any help and to make sure that you find everything so that your shopping trip is a success. In the tables below you'll learn about things that employees might say to you, find useful questions that you could ask employees, as well as what to say at checkout. Let's dive in and get ready for your next shopping trip!

Questions from an Employee

Store employees are usually very busy in German supermarkets, but don't worry, they're still there to help you with your shopping! We have gathered some examples of what employees might say to you in the table below. Check it out!

Kann ich Ihnen helfen?
Can I help you?
Kann ich Ihnen helfen?
May I help you?
Womit kann ich Ihnen behilflich sein?
How can I help you?
Suchen Sie etwas Bestimmtes?
Are you looking for something in particular?
Kümmert sich schon jemand um Sie?
Is someone looking after you?
Kann ich Ihnen helfen?
This question is among the top three most common phrases that store employees might say to you. It's commonly used in not only supermarkets but in all businesses. Alternatively, you might also hear: Womit kann ich Ihnen behilflich sein?, Kann ich Ihnen helfen?, or Wie kann ich Ihnen helfen?. There are lots of ways you could respond to any of these questions. Here is an example: Könnten Sie mir zeigen, wo das Bio-Gemüse ist?.
Kümmert sich schon jemand um Sie?
Here is another common question that you might hear an employee ask. It is used when an employee is trying to be helpful and wants to know if you are already being helped by someone. Again, you could respond in a number of ways. For example like this: Im Moment nicht, aber ich glaube nicht, dass ich Hilfe brauche, danke.

Asking an Employee for Help

Stores in Germany can sometimes have a confusing layout, which means it's important that you are able to ask employees questions, such as where items are or how much something costs. The phrases we've collected for you below will help you get what you need!

Entschuldigung, arbeiten Sie hier?
Excuse me, do you work here?
Entschuldigung, können Sie mir helfen?
Excuse me, could you help me?
Haben Sie Vollkornmüsli?
Do you have any whole-grain cereals?
Verkaufen Sie Salz- und Essig-Chips?
Do you sell salt and vinegar chips?
Können Sie mir sagen, wo ich Müsliriegel finde?
Could you tell me where granola bars are?
Wo finde ich die internationale Lebensmittelabteilung?
Where can I find the international food section?
Ich suche indische Gewürze.
I need to find some Indian spices.
Ich suche Kartoffelchips.
I'm looking for potato chips.
Ich hätte gerne eine Flasche Milch, bitte.
I’d like a bottle of milk, please.
Haben Sie Käse?
Have you got any cheese?
Wieviel kostet das?
How much is this?
Ist dieses Produkt im Angebot?
Is this item on sale?
Entschuldigung, arbeiten Sie hier?
This question is a polite way to find out whether someone works at a store you're in or not. It might be a good idea to ask someone this question first in order to avoid confusions. If the person works at the store they might say: Ja, das tue ich. You could then ask: Dürfte ich Sie etwas fragen? or Könnten Sie mir helfen?.
Haben Sie Vollkornmüsli?
Using the sentence pattern Haben Sie + SUBSTANTIV ? to form your own questions is a very easy way to find out if a store has an item that you are looking for. For example you could ask: Haben Sie Kartoffelchips?. Führen Sie + SUBSTANTIV ? is another sentence pattern that you can use to do the same thing. An example using this pattern is: Führen Sie Kartoffelchips?. There could be many answers to either of these questions, such as: Ja, in Gang drei or Nein, das ist uns leider ausgegangen.
Wo finde ich die internationale Lebensmittelabteilung?
Questions that use the sentence pattern Wo finde ich + SUBSTANTIV ? work really well if you want to get directions to where a specific product is in a store. Here is an example using this pattern: Wo finde ich Bio-Produkte?. You might also use: In welchem Gang befinden sich + SUBSTANTIV ? to do the same thing. For example: In welchem Gang befinden sich internationale Lebensmittel?. There are, of course, many ways to answer these questions. Here is just one possibility: In Gang vier in der Nähe der Suppenabteilung.
Wieviel kostet das?
Do you want to know how much an item costs? Then try asking a question using: Wie teuer ist der/die/das + SUBSTANTIV ? to find out a product's price. Here is another example question using this sentence pattern: Wie viel kosten diese Blaubeeren?. There are lots of answers that you might get, such as: Eine Packung Blaubeeren kostet 2,99 €.
Ist dieses Produkt im Angebot?
If you are trying to save money while out grocery shopping then it's important to look out for things that are im Angebot. Keep an eye out for items with a red or orange sticker on them (and a percentage) when you are in a German store. These items are usually on sale. An example response to the question above is: Müsli ist nur heruntergesetzt, wenn Sie zwei Packungen zusammen kaufen.

At Checkout

This is the final stop of your shopping trip! You have all your items and now you just need to pay. Take a look at the phrases we've gathered for you below that you might need while going through checkout.

Haben Sie alles, was Sie wollten?
Did you find everything you needed?
Das macht insgesamt 55 Dollar.
That’s $55 altogether.
Kann ich mit Kreditkarte bezahlen?
Can I pay with a credit card?
Sie haben nicht zufällig Kleingeld, oder?
You don’t happen to have any change, do you?
Hier ist Ihr Wechselgeld.
Here’s your change.
Stimmt so.
Keep the change.
Könnten Sie mir bitte mit der Selbstbedienungskasse helfen?
Could you help me with the self-checkout please?
Möchten Sie eine Tüte?
Would you like a bag?
Möchten Sie einen Beleg?
Would you like a receipt?
Danke, schönen Tag noch!
Thank you, have a nice day!
Kann ich mit Kreditkarte bezahlen?
In Germany it is still often more common to pay with cash than with a credit card. You'll be able to pay using a card in most supermarkets, but if you are in any smaller grocery stores or local shops then this won't be possible. So make sure you always have some emergency cash on hand while out shopping. If you can't pay with a credit card, then a cashier will probably say: Entschuldigung, wir nehmen nur Bargeld. There are two other ways you can ask if you can pay with credit card: Nehmen Sie Kreditkarte? or Akzeptieren Sie Kreditkarten?.
Stimmt so
Use this phrase if you don't want any small coins back or if you even want to tip the cashier. It literally means that the amount of money that you gave the cashier is the correct cost of everything, but it is used when you don't want any change back. A cashier could then answer with something like: Alles klar, vielen Dank.
Könnten Sie mir bitte mit der Selbstbedienungskasse helfen?
There are very few stores in Germany that have self-checkouts. You'll really only find them in very big supermarkets or hardware stores. However, if you do find one and want to use it, this is a question that you could use to get some help. An employee might say something like: Klar, ich bin gleich bei Ihnen in return.
Möchten Sie einen Beleg?
A Beleg is a piece of paper that has a summary of the items you purchased printed on it. Cashiers in Germany will always ask you if you want to take it home with you, otherwise they will just throw it out for you. You might simply respond to this question with: Ja bitte. If you want a receipt, but the cashier doesn't offer you one then you can ask: Könnte ich bitte einen Beleg bekommen?.

Answers to the Most Common Questions

How can I get information about products I am looking for?
We have all been there: we are standing in a new supermarket and have no idea where anything is. No worries, just find an employee and ask for help. You can use questions like: or to find out if a store has a particular item that you are looking for, or you could ask something like: or to find out where a product is.
Which phrases will I need at checkout?
Checkouts can be quite intimidating if you don't feel confident in your language skills. Luckily, there are a lot of phrases that will help you get through checkout. In Germany you have to either bring your own bags for items or buy bags at checkout. If you can't find them then ask the cashier: . Unsure whether you can pay with credit? Then ask either or . Once you've made you purchase, a cashier will ask: . You can respond with either: or .
Was sind die wichtigsten German Sätze für den Einkauf im Supermarkt?
  • Entschuldigung, können Sie mir helfen?
    Excuse me, could you help me?
  • Wieviel kostet das?
    How much is this?
  • Ist dieses Produkt im Angebot?
    Is this item on sale?
  • Kann ich mit Kreditkarte bezahlen?
    Can I pay with a credit card?
Alle Sätze


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